Brussels Taxi etiquette : what every visitor should know

When visiting Brussels, taxis can be one of the most reliable and comfortable ways to move around the city, whether you’re heading from Brussels Airport to the city centre or exploring historic neighbourhoods. However, just like anywhere else in Europe, there are certain etiquette rules and local expectations that can help you enjoy a hassle-free ride while respecting your driver. Here’s everything you need to know about Brussels taxi etiquette.

1. How to Book a Taxi in Brussels

• Hailing on the street: Unlike in some cities, taxis in Brussels are only allowed to stop at designated taxi ranks or when booked in advance. You’ll usually find them near train stations, airports, and busy squares.
• Phone booking or apps: Calling a licensed company or using apps like Taxi.eu, Bolt, or Uber is often more convenient. Booking in advance ensures you won’t wait during peak hours.
• Airport taxis: At Brussels Airport, only officially licensed taxis with blue-and-yellow license plates are allowed. Avoid unlicensed drivers approaching the station.

2. Entering and Greeting Your Driver

Politeness goes a long way in Belgium.

• Greet your driver with a simple “Bonjour” (French), “Goedendag” (Dutch), or even English – all are commonly understood in Brussels.
• Clearly state your destination and, if possible, the postal code. Brussels has many similar street names, so being precise avoids confusion.

3. Understanding Taxi Fares in Brussels

• Meter system: All taxis are metered, and prices are regulated by the city. The fare depends on the area (urban vs. suburban) and distance.
• Starting price: Expect an initial fixed charge, then a per-kilometre rate. Additional charges may apply at night, during holidays, or for luggage.
• No negotiation: Unlike in some countries, negotiation over the price is not part of Brussels taxi etiquette. Trust the meter.

4. Payment Etiquette

• Cash or card: Most Brussels taxis accept both, but it’s polite to ask before starting the ride. It's advisable to carry small bills in case the card readers malfunction.
• Receipts: You can always request a receipt (“reçu / ontvangstbewijs”), which is useful for expense claims or lost items.

5. Tipping Culture in Brussels Taxis

Tipping is not obligatory but appreciated.

• Rounding up the fare to the nearest euro or adding a 5-10% tip for excellent service is considered polite.
• For airport transfers with assistance with heavy luggage, a small extra tip is a nice gesture.

6. Behaviour Inside the Taxi

Respect is key:

• Seat belt: Always wear your seat belt – it is required by law.
• Food & drinks: Avoid eating or drinking in the car unless absolutely necessary.
• Phone calls: Keep calls short and calm.
• Navigation help: If you know a faster route, politely suggest it rather than demanding it.

7. Safety and Regulations

• Licensed taxis in Brussels are black or dark-colored vehicles with yellow and blue license plates and a taxi sign.
• Never accept taxis from unlicensed drivers; they are illegal and unsafe.
• If you feel unsafe or overcharged, take note of the driver's ID number (visible inside the vehicle) and call the Brussels Taxi Service (IBSR).

8. Alternative Options to Taxis

While taxis are reliable, Brussels also offers:

• Public transport: The STIB network (metro, trams, buses) is extensive and affordable.
• Car-sharing & bike rentals: Services like Cambio and Villo! are popular alternatives for short distances.

9. Quick Do’s and Don’ts for Brussels Taxi Etiquette

Do’s:

• Do greet your driver politely.
• Do provide clear directions.
• Do carry small cash for convenience.
• Do tip modestly for good service.

Don’ts:

• Don’t slam the doors.
• Don’t argue over regulated fares.
• Don’t leave without paying – fare evasion is a criminal offence.
• Don’t accept rides from unofficial drivers.

Brussels Taxis provide a safe, organized, and convenient way to get around the city. Following local etiquette, greeting politely, respecting the meter, and tipping when appropriate will ensure a smooth experience and leave a positive impression. Whether you're here for business, pleasure, or a quick stopover, understanding Brussels taxi etiquette will make your stay more enjoyable.